Our History
I would like to take this brief moment to introduce you to our company, Superior Interior Cleaning & Restoration LLC. (SICR) a commercial cleaning company in Orlando. As the president of this company, I feel greatly privileged to give you a brief introduction to our company.
Since 2001, we've had the opportunity to serve numerours highly satisfied clients with our commercial cleaning skills and techniques. During this period of time, Superior Interior Cleaning and Restoration has succesfully handled several major contruction and commercial site in USA. The company is now offering a variety of commercial cleaning services throughout the state of Florida.
To date, we have succesfully met with the changing commercial, industrial, residential and institutional construction standarts of high quality and eagerly anticipate the opportunity to serve all your need in the near future.
We pride ourselves on being able to respond to customer requests promptly on a 24 hours a day, 7 days per week basis. This has been on of our much strength and will continue to be as long as we are in existence.
Corporate philosophy
Our succes rate with general constructors, developers, owners and general managers has been established and based on four point philosophy, Quality, Supervision, prompt response to our customers and Honesty. Our Commercial Cleaning Orlando company's growth can be attributed to four important basic principles, which were established from the first day of operation.
1. To treat our customers as lifetime partners.
Few will be for a life time of course, but at Superior Interior Cleaning & Restoration LLC. (SICR) that is our attitude. We always want to know "how are we doing?" And "how can we get better?" Superior Interior Cleaning & Restoration LLC. (SICR) strongly believes that a satisfied customer makes for the best advertising on earth.
2. To look at our business through a customer's eyes.
Fair or not, the ultimate of service quality is the customer's perception. We make it a regular practice to see, hear and feel during our contacts with our clients. Through our area managers, telephone surveys and "rate-us" cards we are always looking for feed back and ways to improve service quality.
3. To deliver more than promised.
Superior Interior Cleaning & Restoration LLC. (SICR) believes perceived service quality is the difference between what clients expect and what they get. The surest way to make the customers totally pleased with our service, come back for more, and tell others how good we are, Is to practice the "and then some" principle. Our products do what we said they will. Our service is prompt and courteous. It is our willingness to do whatever it takes which separates us from the rest.
4. To motivate the labor force.
A special concept of labor motivations is exactly the tool we use to overcome the recurrent problems of dealing with a typical janitorial company such as:
- Cancellation of accounts due to poor labor
- Difficulty in getting hard working, motivated individuals to do a job.
- Inconsistent service due to cleaner absenteeism and lack of experience.
To overcome the above potential problems Superior Interior has implemented programs such as:
- Attendances bonuses.
- Cleaner of the month programs.
- Customer satisfaction bonuses.
Superior Interior Cleaning & Restoration LLC. (SICR) is a customer and employee friendly company
that practices its philosophy daily.
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